Indian Outsourcing Industry has become a threat for the outsourcing companies of UK and other western countries.

Western countries always do claim about the data theft happening in Indian BPOs. The recent allegation of data selling by call center employee has again started debate on the security of personal information.

However, these types of fraud and data theft happen more in UK, and US then in Indian call centre. Ekawaaz has written a post on the story of theft of privacy data by Indian BPO employee and about the steps to restrict the practice in Indian BPOs.

He writes as I took it with mixture of feelings, Alarmed and Frustration. Alarmed because these sort of incidents are damaging our BPO industry reputation and Frustration.